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Diverse Marketing Group, LLC We LITERALLY wrote the book on Call Compliance

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Internal Written Company Specific Do Not Call Policy

Any and all companies big or small that engage in any form of Telephone Solicitation must have an Internal Written Do Not Call Policy in place. Should a disgruntled consumer request a copy
of  your Company's Internal Written Do Not Call Policy it must be provided to said consumer. Diverse Marketing Group will construct your Company Specific Internal Written Do Not Call Policy in accordance with the Telephone Consumer Protection Act (1992 TCPA Order, 7 FCC Rcd at 8765-66, Paragraph 23) which states:

1992 TCPA Order, 7 FCC Rcd at 8765-66, Paragraph 23.  Specifically, the Commission’s rules require that persons or entities engaged in telephone solicitations musthave a written policy available upon demand for maintaining a do-not-call list, must inform and train any personnel engaged in telephone solicitations in the existence and use of the list, and must record the request and place the subscriber’s name and telephone number on the do-not-call list at the time the request is made.  47 C.F.R. § 64.1200(e)(2)(i)–(iii).   


     $125.00 
     CLICK HERE

State by State Telemarketing Summeries

Complete Author conceived State-by-State Summaries, consisting of multi-dynamic Do Not Call Compliance laws, regulations,guidelines and requirements. State and federal cost and fines for all 50 states (With hyperlinks contained to easily substantiate all data in real time with accompanying disk), as well as references and Author commentary all in a concise, easy to interpret format designed perfectly for call  center environments nationally and Internationally as well. State by State Telemarketing Summaries have been condensed by extracting the segments most pertinent to telephone solicitation in an effort to achieve a concise format offering quick knowledge and solutions without the headache of having to researching all 50 states yourself. We've done all the work for you.

Set includes:

  • Hard Copy Format / Instruction Manual - 24lb paper -Spiral Bound

  • Electronic Format / CD - R Disk (State Summaries) Microsoft Word Document converted to Adobe PDF format. (Imbedded Hyperlinks allow disk to be used for direct internet links to specific laws, codes and regulations substantiating material in real-time.)

    (CD-ROM State Summaries updated quarterly)

 Annual Subscription W/ Quarterly Updates
    $225.00 
     CLICK HERE


Letter of Retention


In today's Do Not Call climate it is almost inevitable to be cited by the FCC for one reason or another, whether substantiated or not. As the company on record, handling you company's Do Not Call compliance needs, Diverse Marketing Group will construct a Company Specific    Letter of Retention, which boldly assertsDiverse Marketing Group, LLC as your company’s Third Party Verifier of the "Good Faith" efforts made to achieve full Do Not Call compliance as stated in FCC law. In order for the FCC to consider your company for a Safe Harbor Provision, thereby excusing the ramifications arising from a citation, a company's concerted effort to achieve full Do Not Call Compliance prior to being cited must be proven to avoid an enforcement investigation.

              $125.00 
              CLICK HERE

Diverse Marketing Group's
Do Not Call Compliance Training Course for Call Center Representatives

Focusing on DNC Crisis Control Strategies 

 Presented By
Dwayne F. Green
President / CEO Diverse Marketing Group, LLC

Author:“The Insiders Guide to Telemarketing Rules”
A Comprehensive Guide to Do Not Call Compliance

Call Center Representatives 
are the true "Front Line" of a Company's full Compliance. Invest in your "Front Line" with

Diverse Marketing Group's

DNC Compliance and Crisis Control Training Course  


A Training Course desinged especially for Call Center Managers and Representatives. 
 

Agenda (Topics to be covered) Via Customized PowerPoint

l      How would I handle a DNC violation?
(DNC Crisis Control Strategies)

  • How do Internal  Written Policies and Internal Do Not Call List pertain to me?

l      Which Federal Government Agencies are responsible for enforcing the Do Not Call?

l      Which business entities are exempt from the Do Not Call?

l      What are a company’s basic Do Not Call Compliance Requirements?

l      How much can a Do Not Call violation cost our company?

 Training also includes: 

*Written Test
*Role Playing Exercises
*Round Table Discussions
*Prizes (Spiffs)
*Completion Certificates (Company and Reps)
*Lunch (if permissable)

     $225 Per Person

 

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